Shipping Policy

Last Updated: [Date]

Thank you for shopping with [Sporxfootwear]. We aim to provide a smooth and reliable shipping experience. Please review our shipping policy below.

1. Order Processing

Orders are processed within [1–3 business days] after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email or message containing your tracking information, where available.

2. Shipping Times

Estimated delivery times are:

• Local/Standard Shipping: [3–7 business days]
• Express Shipping: [1–3 business days]
• International Shipping: [7–21 business days]

Please note that delivery times are estimates and may vary depending on your location, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address, order size, and selected shipping method.

Free shipping: Orders over 500 qualify for free standard shipping.

4. Delivery Areas

We currently ship to [countries/regions you serve].

If your location is not available at checkout, please contact us at [email address] to check whether delivery can be arranged.

5. Tracking Your Order

Where tracking is available, your tracking number will be sent to [email address/phone number] once your order has been dispatched.

Please allow [24–48 hours] for tracking information to become active.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.

7. Delayed or Lost Packages

While we work with reliable shipping providers, we cannot guarantee delivery dates.

If your package is significantly delayed or appears to be lost, please contact us at sporxfootwearsupport@gmail.com and we will assist you in contacting the courier and investigating the shipment.

8. Damaged Packages

If your package arrives damaged, please contact us within [48 hours] of delivery and provide photographs of the packaging and damaged items.

We will review the claim and work with you to find an appropriate solution.