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🛒 Fulfillment & Tracking Policy

  1. Same‑day fulfillment:

    • Orders placed before 13:00 (1:00 PM) on a business day will be processed and handed over to the courier on that same day.

    • Orders placed after 13:00 will be fulfilled the following business day.

  2. Business days definition:

    • We operate Monday to Friday (excluding public holidays).

    • Orders placed on weekends or holidays will be processed on the next working day.

  3. Tracking number / shipment notification:

    • As soon as the order is handed over to the courier, we will send you a tracking number (via email / SMS).

    • You can use that tracking number to monitor delivery status.